Customer Objectives and Stage of Conflict
Marriage ObjectiveStage of Conflict
Used to identify whether the customer is trying to preserve the marriage, prepare for divorce, settle financial interests, or compete for family assets.
Customer Situation Intensity and Interest-Imbalance Assessment
Which Variables Were Extracted?
These variables were drawn from the field structure of the willingness-to-pay and interest-imbalance analysis table. They were used to turn customer circumstances, interest imbalance, and the underlying basis for willingness to pay into comparable dimensions.
Asset Scale and Financial Stakes
Husband’s Asset ScaleEstimated Amount of Asset OutflowEstimated Recoverable Interest RangeHusband’s Future Earning Capacity
Used to assess the scale of the financial interests at stake and the potential value the customer may be able to recover, protect, or regain control over.
Degree of Interest Imbalance
Degree of Interest ImbalanceThreat Level Posed by a Third Party
Used to assess whether the customer feels that her own position, her children’s interests, or the family’s financial security is being squeezed.
Experience-Based Index and Level
Experience-Based Willingness-to-Pay IndexExperience-Based Willingness-to-Pay Level
Used to combine multiple situational variables into an experience-based reference for comparing customers’ motivation to act.
Field Definitions and Anonymised Sample
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| Row Type | Customer ID | Payment Amount Range | Marriage Objective | Stage of Conflict | Husband’s Asset Scale | Estimated Amount of Asset Outflow | Degree of Interest Imbalance | Estimated Recoverable Interest Range | Husband’s Future Earning Capacity | Threat Level Posed by a Third Party | Experience-Based Willingness-to-Pay Index | Experience-Based Willingness-to-Pay Level |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Field Definition | Used for internal identification of the customer record. The public page does not display the real customer identity. | Used to observe the range in which the customer’s final payment fell and compare payment outcomes across different situations. Field type: single-select. | Used to judge whether the customer is more inclined to preserve the marriage, divorce, settle financial interests, or enter a family-interest contest. Field type: single-select. | Used to judge the customer’s conflict stage, such as risk awareness, emerging imbalance, interest contest, or final settlement. Field type: single-select. | Used to judge the husband’s resource scale, asset size, and potential financial stakes. Field type: single-select. | Used to judge the scale of family interests that the customer believes may already be flowing out or may be flowing out. Field type: single-select. | Used to judge whether the customer feels that her position, her children’s interests, or the family’s financial interests are being squeezed. Field type: single-select. | Used to judge the range of interests the customer may recover, secure, protect, or regain through legal service. Field type: single-select. | Used to judge the husband’s ability to continue generating income and family interests in the future. Field type: single-select. | Used to judge whether a third party has entered the family interest structure and what real threat that creates for the customer and children. Field type: single-select. | Used to aggregate multiple situational variables into an experience-based reference for comparing customer motivation across cases. The public page does not display the exact calculation formula. Field type: number. | Used to turn the experience index into a more readable judgment level for internal retrospectives and customer segmentation. Field type: single-select. |
| Anonymised Sample | Sample Customer 001 | RMB 10k-30k▾ | Leaning toward divorce▾ | Interest contest stage▾ | RMB 10m-50m▾ | RMB 100k-500k▾ | Clearly imbalanced▾ | RMB 10m-50m▾ | High▾ | High▾ | 78 | High▾ |